Policies

Please arrive at least 15 minutes prior to the time you booked as it is essential this part of the journey for you and children is not rushed, to us signing in and out is very important for a successful day on DSPro Camps.

You will be given a unique reference code on sign in and must use it to sign out, if it is another person collecting please make DSPro coordinator aware and ensure they use the unique reference number on collection. Please arrive again 10 minutes before collection time to allow a safe sign out, if you are running late please inform camp coordinator as you will incur late pick up a charge as a result.

If your child is allowed to travel to and from DSPro Camps by themselves they will require written authorisation after being informed via a telephone call with DSPro Staff. 

When choosing a childcare provider during the school holidays you need to be reassured that all policies are in place for your child’s stay and your journey is in place. If you have any further questions please contact us and we will support your enquiry. 

Behaviour Policy

Our Behaviour policy/code of Conduct is available to see on each camp venue, if you wish to view before please contact us to view this policy at 

Natalie@directsportspro.com

Bullying

Our anti – bullying statement is available to see on each each camp venue, if you wish to view before please contact us to view this policy at 

Natalie@directsportspro.com

Equal opportunities statement

We welcome children of all religious beliefs, faiths, cultures and abilities and believe that each child attending the camp is of equal value. The activities that we run strive to provide equal opportunities for all the children whatever their race, religion, language, culture, gender, health, ability, personality or lifestyle – according to the framework laid down by the following acts:

  • Sex Discrimination Act (SDA) 1975
  • Race Relations Act (RRA) 1976
  • Race Relations (Amendment) Act 2000
  • Disability Discrimination Act 1995
  • Rehabilitation of Offenders Act 1974
  • Equal Pay Act 1970 (amended 1983)

Education and understanding of other people’s needs and backgrounds will be fostered to promote positive behaviour and attitudes. Discriminating behaviour, attitudes and comments will be challenged, regardless of whether they are from children, staff or parent/carers. We will regularly review our policy and amend it where necessary.

Child Protection and Safeguarding

A copy of our full Child Protection Policy is made available for you at each venue. However, you may wish to read over it prior to booking, please. Contact us if you would like a copy sent to you. 

DSPro Camps believe that it is always unacceptable for a child or young person to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all children and young people, by a commitment to practice which protects them.

Concerns and complaints policy

Our Concerns and Complaints Policy is available to see at each camp venue. Alternatively, you may contact us on Natalie@directsportspro.com to view it and ask any further questions.

Parent Responsibilities

For DSPro Camps to run to the highest standards we ask and would expect you to inform us both verbally and via your booking of any behaviours and extra support needed that would help us support your child during their time. We expect you to support any actions taken by staff to good behaviour and know we are always happy to explain measures taken if applicable.